WE KEEP YOU LEGAL
Property legislation and regulations are in place to protect both the landlord and the tenant. Properties need to be safe to live in, and there needs to be a clear understanding of what is expected from both parties. From smoke alarms and pool safety to discrimination & pets, Real Estate does come with a few rules & regulations. We ensure all our properties adhere to the law and that we act within the law.
ZERO TOLERANCE ON RENTAL ARREARS
We adopt a proactive approach towards preventing rental arrears by thoroughly screening potential tenants. Consequently, rental arrears are infrequent, and our tenants tend to stay on track. We monitor tenants' payments daily, and should they be a day late, we have strict processes in place to mitigate any losses in rental income due to arrears. We keep our landlords informed at every step of the process to ensure full communication.
DEVIL IS IN THE DETAIL
We make every effort to ensure that the tenancy begins positively. We offer property investors expert advice on decorating, maintenance and repairs to improve the rental return. We also ensure that the property is in the best possible condition before it is handed over to the tenant. This ensures a favorable start to the tenancy relationship, and tenants are more likely to maintain the same level of care. We familiarize ourselves with the property by knowing its layout, available utilities, and any idiosyncrasies. This enables us to identify any potential issues and call upon our team of tradespeople to rectify them.
STRATEGIC MARKETING
Our vacancy rate remains consistently low thanks to our team's expertise. Their sole focus is on marketing your property and extensively vetting all applications received. We only present quality tenant applications for your consideration. We target the right audience by professionally marketing your property online with high-quality photos and an accurate property description to entice prospective tenants to view it. Over time, we have built a database of tenant contacts currently searching for rental properties. Many of them have specific preferences that match your property's qualities.
WE CREATE VALUE FOR YOUR PROPERTY
We conduct regular inspections to identify any maintenance or repairs that your rental property requires, ensuring they are completed cost-effectively and promptly. By doing so, we keep your property in the best possible condition. To ensure your rental return stays in line with the current market, we renew leases months out from the fixed term expiry. This allows us enough time to provide 60 days' notice in line with any rental increase. Additionally, this proactive approach helps us find quality tenants early, enabling us to avoid any potential vacancy periods if the current tenants choose to vacate.
MOVING WITH THE TIMES
The advent of the digital world has made many rental tasks more convenient, and we take full advantage of these tools to improve the tenant's rental experience. We offer online applications, online signing of rental documents, and maintenance requests to make life easier for tenants. The feedback from landlords using our online portal has been overwhelmingly positive. Our portal is both comprehensive and convenient for managing rental properties. With access to statements, financial reporting, ongoing maintenance, upcoming events, inspection reports, and more, landlords can easily monitor all aspects of their rental property. Our tenants also appreciate our online portal, which enables them to view their statements, log maintenance requests, access receipts, and rental information easily.
